Support
Help, straight from the developer.
There is no ticket queue and no chatbot. Email us and the person who wrote the code replies — usually within two business days.
App support & bug reports
So we can reproduce the problem quickly, please include:
- The app name and version (Settings → About, or the Play Store page)
- Your phone model and Android version
- What you did, what you expected, and what happened instead
- A screenshot if the result looked wrong
If a resized image was rejected by an exam portal, tell us which portal and the size it demanded — that is usually a preset we can fix for everyone.
Business & partnerships
For collaboration, contract work, press or anything commercial, email the same address with "Business" in the subject line and we'll get back to you.
Aarvion is an independent studio operated by Mohd Hasan in India.
Data requests
Data & account deletion
Our apps have no accounts and no server-side profile, so there is nothing on our systems to delete. Concretely:
- Your files stay on your device. Photos, signatures, scans and PDFs are processed locally and are never uploaded to Aarvion.
- Uninstalling deletes the app's data. Removing the app clears its presets, cached scans and settings from your device. Files you exported to your gallery or Downloads folder are yours and stay where you put them.
- Advertising identifier. The ads that keep our apps free are served by Google AdMob using your device's advertising ID, which we never see. You can reset or delete it in Settings → Google → Ads.
- Cloud backup, where offered. If an app backs up to your own Google Drive, deleting the backup folder from your Drive account removes it. We have no access to it — it is encrypted on your device before upload.
To make a formal access or deletion request anyway, email extremetech24@gmail.com with the subject "Data deletion request", naming the app and the device concerned. We acknowledge within 7 days and respond fully within 30 days. Read the full Privacy Policy.
Frequently asked
Do you upload my photos to a server?
No. There is no upload endpoint. Every resize, crop, filter and PDF export runs on your device or inside your browser tab.
Why does the app need camera or storage permission?
Camera is only for the in-app document scanner; storage is only to open the image you pick and save the result. Both are requested at the moment you use the feature, never at launch, and declining only disables that one feature.
My form still rejects the file. What now?
Some portals re-encode uploads on their side, which can shift the final file size. Email us the portal name and its stated size limits and we'll check the preset against it.
Does the app work without internet?
Yes for the actual image work. An internet connection is only used to fetch updated form presets and to display ads.
How do I report a security issue?
Email extremetech24@gmail.com with "Security" in the subject. Please give us reasonable time to fix it before disclosing publicly.